Best Western Plus Cambridge Quy Mill Hotel

Location to Cambridge and the restaurant was excellent

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Relaxed atmosphere, well presented and comfortable room. We were in the main house so could hear other guests

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Very clean and a good sized pool

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Food, staff and facilities are very good

Location

The room, location with respect to Cambridge, Food, Spa Facilities.

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Hotel offered me a ground floor room as over seventy and upper floor room in mill, while accessible, would have been less convenient for me.

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Excellent hotel and spa, resturant 5 stars. A little walk in to Cambridge town via cycle track.

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The creams teas where amazing and the staff were fantastic

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Clean comfortable friendly staff at a very good room rate

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Wonderfully relaxing, beautiful surroundings, great food, will definately stay there again and recommend it to others

Not a lot - good position for a14 and no traffic noise at night

Staff unwelcoming. Room was supposed to be superior but did not feel it and several things were not good - phone didn't work, window catch was broken, no mini bar, only plastic glasses aupplied for drinking water, products were very scanty and not enough for 2 people. Staff didn't get the breakfast order right and there was no salt mill that worked, Very disappointing for the amount of money especially as brekfast was in additional to room cost. Would not stay there agian.

Food Excellent had a wonderful 5 course meal in the restaurant for about £35.00 each, room was upgraded foc to next level and was a nice size & clean, hotel in a lovely location, staff really nice & friendly; would stay here again.

Private party on at the hotel, our room backed onto the gravel car park: we had 3 hours of the crunching of cars/taxis collecting from 10.30 pm until 1.30 am with loud stereos, either the carpark needs a quieter covering than gravel or rooms need double glazing or soundproofing.

Swimming

Lack of bedside lamp bulb

I was surprised that the hotel only had 3 stars

The entrance from the main road

Food in the restaurant was fantastic

Rooms were a bit pricy